All orders are processed, sanitized, and shipped within 24–72 hours after payment.
Delivery within the UK typically takes 3–7 business days depending on your location.
Once your order is dispatched, you’ll receive an email containing your tracking number so you can follow your parcel in real time.
If you haven’t received your tracking details within 5 days, please contact us at info@thermahug.co.uk — we’re happy to help.